It’s fantastic

If something happens to your pram

If you are not pleased with the quality of your pram for any reason, we kindly ask you to contact the retailer from whom the pram was purchased. Emmaljunga follows the statutory rules and regulations valid within the EU.


Material and manufacturing faults are faults that are considered to have existed on the product from the date of purchase (as printed on your receipt). Faults that occur within 6 months from the purchase date are considered to have been present from the time of purchase. Products which on inspection are found to have these faults will be repaired or replaced, if a repair is not deemed possible.


Faults that are found to be the result of an accident, airline damage, neglect, misuse, normal wear and tear or a result of not having correctly followed the care instructions are not valid complaints.


Care for your pram

Even though we perform quality and product life tests and only use
material of the highest quality, it is still important for you to care
for and maintain your pram in order for it to last and work effectively.

No pram can remain free from wear and tear, for example, on the wheels
and brakes and other moving parts on the chassis. Similarly, no
fabric can maintain 100% light fastness if subjected to UV radiation.
Follow the care instructions and you will have a lot of pleasure from
your pram for a very long time to come!

Care of fabrics
All fabrics are removable to enable them to be cleaned and the pram to
retain its freshness. Follow the care advice supplied with the pram
or contact your authorised retailer for care instructions.

Fabric samples are available at all our authorised Emmaljunga
retailers. Emmaljunga reserves the right against differences between
fabric samples and the actual pram fabrics.


General care and maintenance instructions
  • Never expose your vehicle to excessive sunlight for long periods of time.
  • Always use a rain cover when it is snowing or raining.
  • Never store your vehicle in cold and/or damp places. In order to avoid mould it is important that you make sure that it is completely dried in room temperature after use.
  • Should the chassis become wet, dry it off promptly. Make sure the vehicle is completely dry before storing.
  • If the vehicle is used near the ocean or salted roads, spray the chassis with a hose, and dry.
  • Take care when transporting or storing the chassis since the surface is delicate. Scratches to the chassis surface, that arise after the purchase is not a valid complaint.

Routine Inspection
  • Regularly clean the chassis and metal parts of the vehicle dry off and lubricate all joints of the chassis. Spokes, and fenders on all wheels, should frequently be wiped off with a dry cloth. When the pram is used during the winter time, cleaning of the pram should be done at least once a week. Lack of maintenance could cause corrosion on the spokes and fenders. Should corrosion on the surface occur, which is a possibility, you are required to remove this with a corrosion cleaning agent.
  • It is recommended to lubricate the wheel axles and suspension system every three months (clean axles with a cloth prior to lubrication). Axles may be lubricated with petroleum jelly or automobile oil.

Check regularly that:
  • all chassis locking devices are functioning properly.
  • all rivets, nuts and bolts are firmly tightened and not broken.
  • all plastic parts are not cracked or broken.
  • the wheel bushings are in a good condition.
  • all velcros are securely fastened on backrest pocket and seat board flap.
  • the press-stud is securely fastened on the footrest flap.
  • all elastic straps are in a good condition.
  • the secondary locking mechanism is intact and can move freely.
  • the brake and brakepin works and that the brake cog is properly attached
  • the handles and the bottom of the carrycot should be inspected regularly for signs of damage and wear.


PLEASE OBSERVE

  • When in need of servicing with original parts and other technical issues that require a professional decision, always get in touch with your retailer where your Emmaljunga product was purchased.
  • All Emmaljunga products come with a 6 month manufacturing guarantee. This guarantee does not apply when issues arise through normal wear and tear.


WARNING
  • Tyres can when in contact with PVC-floor or other plastic materials cause discoloration. Always use wheel protection if the pram/stroller is stored on delicate surfaces. only be cleaned with a drop of mild washing up liquid and then wiped off with a damp cloth.


Washing instructions
  • Hood: Take off and extend the hood. Shower the hood from the inside (interior fabric) with luke warm water. Use mild liquid soap as detergent. Cleanse it thoroughly. Drip dry the fully extended hood.
  • Seat fabric and 5-point harness: Remove the seat fabric from the chassis. Remove the seat-board; store it in a dry place. Hand wash seat fabrics in lukewarm water. Use mild liquid soap as detergent. Cleanse thoroughly. Drip dry the seat fabric. When the seat fabric is removed the 5-point harness is accessible. Only wipe the nylon straps and plastic parts clean with a damp cloth. Do not hand wash. Make sure the harness is dry before reassembly.
  • Front bar padding: Remove the front bar padding/apron. Hand wash in luke warm water. Use mild liquid soap as detergent on the surface of the exterior fabric. Handle non-woven interior material with care. Dripdry.
  • Pram body (City Carrycot): Wipe the exterior fabric and the interior lining material, clean with a damp cloth. Do not hand wash. Use a mild liquid soap as a detergent. Drip dry. Dry the pram body in its fully extended position. Make sure the wooden base is protected from any water.


General Information
  • Ironing: If any fabric part needs to be ironed, always use a 100 % cotton cloth in-between the iron and the fabric to protect the fabric surface. Iron the exterior fabrics (100 %) polyester and the interior fabrics on gentle heat (110°C on the iron).
  • Make sure all parts are completely dry before reassembly. Check the trimmings and the seam on the seat fabric underneath the backrest-pocket.
  • You may apply a material protector (like Scotchgard™) on the exterior fabric after washing. Always apply before reassembly.


WARNING
  • Do not place child/children in stroller for at least 24 hours after applying a material protector.

Reassembly after washing
WARNING
  • Make sure all parts are assembled correctly according to the instructions in this manual.
  • Make sure the seat-board and the foot-rest-board are correctly positioned before reassembly and use.


IMPORTANT
Cleaning instructions for Leatherette fabrics:
Leatherette Fabrics must not be cleaned according to the above instructions. Leatherette fabrics should only be cleaned with a drop of mild washing up liquid and then wiped off with a damp cloth.
info@emmaljunga.se